Price Match Guarantee
In-Store Price Match Guarantee:
If you find a product that's in stock at a Aleyr store for a lower price at a competitor's store (excluding competitors' online sites and catalogs) or on www.aleyr.com, We will match the price as long as the identical product is in stock at the store. Proof of the lower price (receipt, advertisement or other confirmation) may be required sometimes. We cannot match prices advertised at clearance, liquidation or other special events. We cannot match 'free with purchase' offers, 'buy one get one free' offers or rebates. You can see a Store Associate for additional details.
Online Price Match Guarantee:
aleyr.com will match any competitor's online everyday price for in-stock, identical products. We cannot match sale prices or prices advertised on Amazon (third-party sellers) and other auction sites or close-out/discount sites.
Our Return Policy
Local Delivery Purchases (Hillsborough, Pasco & Pinellas County)
We accept local delivery returns within 60-days of purchase for a full refund. We accept open bags of food, treats and supplements on a case by case basis. Please note we do not accept returns on toys unless they are in their original condition with tags attached. Please contact us. You’ll also need the receipt or proof of purchase.
Shipping Returns (Outside the three counties mentioned above)
We accept shipping returns within 30-days of purchase for a full refund MINUS the cost of shipping. We accept open bags of food, treats and supplements on a case by case basis. Please contact us. Please note we do not accept returns on toys unless they are in their original condition with tags attached. Return shipping cost will be calculated based on your location and the weight of your return. Please note that as a small store we are unable to honor flat rate shipping for your return.
You can request a return or replacement email@example.com or call our store at (813) 251-4428 to request along with the order number and reason. Depending on your banking institution, the refund will be credited back to your original payment method(s) in 3 to 5 business days once you return the product to our store.